Search Frequently Asked Questions or See Below
There are a few options for starting work on the eTXT. First, you can make a test assignment according to the chosen type of work and receive a qualification. It can increase your chances that customers will choose you as the executor.
You can also apply for the orders you are interested in and work with these orders if you are selected as the Author (widget "Orders"); place ready-made articles for sale — widget "Articles". We draw your attention that uploading articles for sale is possible only with a rating of at least 10 points and / or with an amount of at least $10 on the balance — these are restrictions for users who do not have a rating yet.
You can also give an ad offering your services, this option is available in the "Personalization" –> "My Announcements" section. Paid service — $10.
Good luck on eTXT!
By linking your eTXT account to a mobile phone number you will avoid access to a third-party account (as a result of breaking mail, for example), and ensure the security of your account data.
To associate an account with a phone number, click on your nickname in your account, go to the "Security" tab and enter the mobile phone number in the field. After that, click the "Send SMS code" button. Wait for the message with the code and enter it for confirmation in the field that will open. After the phone number is tied to your account, you can enable authorization via SMS.
The speed of receiving SMS with the code for linking the number to your account depends on the work of your mobile operator. Sometimes the code comes almost instantly, sometimes you need to wait.
Perhaps, you need to update your browser to the latest version. If it doesn’t help, change your browser settings to accept cookies or try to clear your browser’s cash (in your browser settings) or try to log in using the latest version of Mozilla Firefox.
You can’t change your status from client to author. You need to register again as an author. Your previous account can be deleted following an appropriate request submitted to a moderator.
It is impossible to change the login in the system. You can only change the name and surname by clicking on the "Account Settings" button in the "Account" widget in your account and enter the necessary data on the "Profile" tab.
During registration, the user is offered to choose their status, client or author. If you want to be both, you need to register twice using two different usernames (you can use the same e-mail address though).
An account can be deleted only if there hasn’t been any activity in it. If there has been any activity in your account, it can’t be deleted from eTXT. You can only disable it. To delete/disable an account, submit an appropriate request to a moderator. After an account is deleted/disabled, a notification letter is sent to the user’s email address.
An account may be disabled for breaking the rules of eTXT (you’ve shared your personal contact information, such as email address, ICQ number, etc., or posted an article for sale that you had taken from the Internet which is strictly prohibited). If that’s the case, please contact our feedback team. We will either enable your account to disable it again if you break one of the rules again (perhaps, you’ll also lose some scores) or leave your account disabled.
Your account may be disabled immediately if you place orders and post articles contradicting the Agreement, as well as if you place orders and buy articles from yourself in order to improve your rating. If the account is disabled permanently, the funds left in your account are withdrawn to your purse after an appropriate request submitted to a moderator.
Upload your browser to the latest version. If it doesn’t help, log in using another browser.
1. In the "Qualification" widget, go to the "Portfolio" section. On the page that opens, click on the link “+ Add work to portfolio” and paste the text into a special window. If the article is already published on the Internet, specify the page address in the "Link to the article" field, and adding the text is optional.
2. If the article is written for sale, you can place it in the portfolio ONLY AFTER the sale and only with the consent of the buyer. Contact him through a private chat, find out the link address where the material is published.
3. In the “Brief description of the article’s content” field, briefly describe the content of the article: what it was about, it's purpose or the initial assignment, the target audience.
After filling the form, click the "Add to Portfolio" button.
In addition, you can add to the portfolio texts of completed test works proposed by eTXT. To do this, when sending the work for verification, check the option “For portfolio”.
It is strictly forbidden to add links to the portfolio to competing resources (other content and freelance platforms) to the portfolio. eTXT Administration will consider such kinds of links as an advertisement of competing resources. These links will be removed from the portfolio, and penalties may be applied to the authors up to blocking the account.
It is also FORBIDDEN to upload for sale or submit the order if the article has already been added to the portfolio or for some time ago was in the portfolio and has been removed from there.
You can after you obtain the client’s permission.
Open your profile, go to the "Portfolio" tab. Find the card of the article and to delete it, click on the Cart icon in the upper right corner.
Rating is credited and deducted AUTOMATICALLY when the client accepts/rejects the order, buys an article/cancels the order, or when an article is sold by the Administration according to the client’s/buyer’s request.
Both the client and the author will be credited 10% of the price of the order rounded off to 10. If the author refuses to do the order or the client cancels an expired order, points will be deducted from the author’s rating – the price of the order rounded off to 10. Points are deducted AUTOMATICALLY without the participation of administrators, moderators or clients. If the buyer refuses to buy an article, the author’s rating will return to the initial values. Ratings aren’t impacted by other subjective data.
In the “Account” widget, click on your nickname or click on the “Account Settings” button — the page for editing your profile will open, where you can change your name, password, additional information, set notification preferences, upload an avatar, etc.
In the "Account" widget, click on your nickname or click on the "Account Settings" button. After that, in the "Profile" tab, find the "Profile photo" sub-item and click on the "Edit" link.
The easiest way to contact a user is to click on the nickname in any section and select the "Write a message" item in the drop-down menu, after that a dialogue page with this user will be opened. If you need to find a user by nickname, go to the "Messages" section by clicking on the envelope icon in the header of the site and in the new window click on the “All Messages” link. On the right side of the page, click on the “Add the User” icon and enter the nickname of the person you want to contact. After that, the user will be added to the list of your contacts — click on the nickname in the list to open a dialog. Only you and your interlocutor have an access to private messages, and not visible to other users.
- Your rating is less than 10 scores;
- The user has blacklisted you.
A review may be deleted if a request has been submitted to a moderator. The reasons for deleting a review include:
1. Inaccurate/incorrect information;
2. Lack of corroborating evidence or unprovable statements, hearsay, forecasts, value judgments;
3. Insults, foul and inappropriate language, etc.;
4. A private message should have been used (the review contains a request or is a squabble between the two parties);
5. The review contains fragments of personal correspondence without the reviewee’s consent;
6. Failure to present some facts which may cause the Administration and other users to misinterpret the situation;
7. Information contained in the review isn’t related to eTXT (promotion of the reviewer’s services, etc.) or is irrelevant (for example, the task was to give likes on social media. A positive review about the author may give eTXT clients the wrong impression, so it’ll be deleted);
8. The complaints are, given the circumstances, incorrect. For example:
- The author submits a poorly written article complaining that the client’s demands are too high;
- The client complains that the article doesn’t meet his or her requirements, while the requirements haven’t been defined clearly;
- The review about the client posted by the author contains multiple grammatical, stylistic or other errors (a poorly written review may indicate the copywriter’s incompetence).
9. The situation described in the review took place outside of eTXT (for example, the review is about the use of inappropriate language while corresponding on a third-party website, etc.).
Note: if two or more reviews posted by the same user within a week are deleted, the option of posting reviews becomes unavailable to this user for one month automatically.
White and Black Lists have been created to provide greater convenience to users. You can whitelist a user if you’ve been satisfied with the work. After a while, you’ll be able to place orders so only the authors from your white list could see them and submit their proposals to them, or you’ll be able to create personal orders for the authors from your white list. Authors from your white list who are currently online will be highlighted in color for better convenience while finding the author.
A black list is a kind of filter to avoid working with the users who you don’t want to work with. Authors from your black list can’t submit their proposals to your orders. It won’t be shown in your Statistics that you’ve been blacklisted by a client whose account has been disabled.
Attention! You can blacklist any user even if you’ve never worked with or even talked to this user. Therefore, being blacklisted isn’t necessarily indicative of the author’s incompetence, inability to deliver a quality work, multiple errors, disrespect for other users, refusal to execute an order, negative comments, etc.
The Administration of the website is going to further improve the functionality of black and white lists.
If your account is blocked, the access to the e-wallet added to this account is blocked automatically as well (and this e-wallet cannot be added to another account). This rule is also actually in case of blocking the account of another user who also added your e-wallet number to his or her account. Please, note: don’t share your personal data (phone number, e-wallet number, and other data users can be identified on eTXT with) with a person – you are responsible for the possible consequences.
If eTXT administration puts the block on your account, new registration is prohibited.
If you do not agree with the feedback you have left, you can appeal it in the Feedback.