Financial Questions for Clients

Search Frequently Asked Questions or See Below

Financial Questions for Clients
  • How to pay the author for an exciding number of characters in the order?
    The co-payment option appears in the order acceptance form — click on the “Accept and pay” button. In the window that opens, you can choose the method of co-payment: for the exceeded amount according to the assignment and an optional co-payment with any desired amount.
    Please note: when copaying, the recipient will be charged a 10% commission from the transferred by the client amount.
  • Why are the funds on hold in my account?

    The funds may be on hold if:
    1. You’ve selected the author for your order. The funds will be paid to the author in 3-4 hours after you accept and approve the order.
    2. You’ve requested a payoff from the system.
    3. You’ve bought an article so the funds will be on hold for 3-4 hours.

  • How can I top up my account?

    You need to go to the "Top up balance" section — for this, in the personal account in the "Finance" widget, click on the button "+ Top up". Choose the payment method, a wallet (for WebMoney) or bank (for Internet banking) and enter the amount that you would like to transfer to your eTXT account. Click the "Next –>" button, check the data and confirm the payment by clicking the "Pay –>" button. After follow the instructions.

  • How to top up the balance with a bank card?
    Log in to etxt.biz with your username and password. Go to the Top up balance section (personal account –> "Finance –>"+ Top up " widget) and select the payment method "Bank cards"
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