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Service quality standards

Thank you for your choice of content writing service eTXT!
We believe that the power of communication can help in quality content creation. Our goal is to make our cooperation with you comfortable and efficient. The work of eTXT is based on 5 principles.

Cooperation

We improve our service according to your needs and demands. Our twenty-four-hour support service is ready to help you with any question connected with your work on eTXT.

Availability and sociability

The users get full information about the service in an intelligible form. We inform our users about conditions of work, prices of the services, technical changes, new options and fees.

Efficiency

We know the value of your time. That is why we always try to shorten the time of waiting for an answer from our Fedback team. We address complaints and applications of Clients and Authors as soon as possible.

24H.

twenty-four-hour support services

40%

applications are handled within 10 minutes

50%

applications are handled within an hour

Security

We guarantee the security of work: the funds (work payment) will be transferred from the balance of the client to the balance of the author only after the client accept and approve the order.

Objectiveness

Objectiveness is the main principle of our Feedback team. While considering complaints and applications, we are trying to get as much information as possible, check it and make decision on the basis of this information, respecting the interests of all parts. All members of our Feedback team are qualified specialists with high philological education.

We do our best for you to be satisfied with our work. If you have any objections, wishes or suggestions how to improve our feedback team work or our service on the whole, you are welcome to contact Administration or write a review on our website.

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